Terms

ORDER TIMELINE

Our mission is to offer you, the consumer, the freshest and best tasting artisanal product available. Please time your order placement accordingly if you are ordering for special occasions or events. We will need approximately 3-5 days turnaround time from your order placement to the finished product, depending on the particular product(s) and the size of your order. Then, allow for shipping time.

Some of our products, such as the marshmallow cremes, have lengthy shelf lives. If available stock is on hand and is ready for shipment, look for the following image:

Purple

*CUSTOM ORDERS*

We would love to accommodate your event, party, wedding, etc. If you are working with a particular theme and would like some ideas from us, some thoughts on flavor pairings, or would like to investigate what we could do with the flavors that you have already chosen, please message us with your ideas, your timeline, your event and theme, and the number of people that you will be serving. We will respond accordingly and with a quote.

SHIPPING

Since we are an artisanal, food industry operation, we ship to the United States only, through the following carriers:

USPS Priority

Be aware that the processing time is the time it takes to make your order! This remains 3-5 business days. Expedited shipping has no bearing on the actual processing time.

We don’t want your order to sit in a facility over the weekend, so our shipping days are Monday, Tuesday and Wednesday.

Marshmallows can be sensitive to extreme heat. Your order will be packaged with great care, but if you live in a very hot region or if your package will be left unattended at your doorstep for an extended period, we suggest purchasing a cold pack. Unfortunately, we have no control over the weather.

RETURNS & REFUNDS

We do not offer returns on our food products.

Additional non-returnable items:

* Gift cards